Profile 2017-11-08T07:25:25+00:00

Profile

CIB underwrites short term insurance policies in the personal lines and commercial space. We support a network of CIB brokers – from one-man operations in outlying areas to large corporate brokers – by providing them with the administrative, systems and technical support necessary to distribute our quality insurance solutions. The range of personal lines, commercial and niche insurance covers that we offer via our extensive broker network include:

  • VERTEX: Insurance for high net worth individuals
  • Personal lines: Homeowners, householders and motor vehicle insurance for individuals
  • Commercial: A wide range of commercial covers tailored for the SME market, such as-
    • Agricultural insurance
    • Building insurance
    • Engineering insurance
  • Niche covers: Insurance for Franchise and Fuel Station

Profile

CIB underwrites short term insurance policies in the personal lines and commercial space. We support a network of CIB brokers – from one-man operations in outlying areas to large corporate brokers – by providing them with the administrative, systems and technical support necessary to distribute our quality insurance solutions. The range of personal lines, commercial and niche insurance covers that we offer via our extensive broker network include:

  • VERTEX: Insurance for high net worth individuals
  • Personal lines: Homeowners, householders and motor vehicle insurance for individuals
  • Commercial: A wide range of commercial covers tailored for the SME market, such as-
    • Agricultural insurance
    • Building insurance
    • Engineering insurance
  • Niche covers: Insurance for Franchise and Fuel Station

What does CIB do?

CIB underwrites short term insurance policies in the personal lines and commercial space. We support a network of CIB brokers – from one-man operations in outlying areas to large corporate brokers – by providing them with the administrative, systems and technical support necessary to distribute our quality insurance solutions.

What makes CIB the best at what we do?

We empower our brokers by offering an exemplary underwriting and claims handling experience, supported by our passionate and highly qualified employees. The CIB management team has decades of experience which we leverage to make it easy for brokers, administrators and insurers to underwrite new business and to process claims. CIB strives for service excellence by ensuring that our employees have the right attitude and are committed to lightning-fast turnaround times.

CIB’s business model focuses on building and maintaining good relationships with our brokers. We support our brokers so that they can support their clients. And our brokers, in turn, reward us by supporting the CIB brand.

A word on the value of advice

CIB develops insurance solutions with a ‘quality over quantity’ mind set. We choose to distribute our solutions through a professional short term insurance broker network because we recognise that incredible value that good advice adds to the end-consumer. We believe that the advice our clients receive through our experienced, qualified and knowledgeable broker network is invaluable in ensuring they are covered for every eventuality.

Technology as an enabler

CIB believes in working smarter rather than harder. We embrace technology to streamline our business processes and pass the resulting cost and time savings on to our brokers and their clients. Our Internet-based policy management system is just one example of how tech-enabled innovation can improve broker experiences, even for those operating in the most remote regions of the country.

The CIB brand and vision

Our logo captures the dynamic essence of the CIB brand. It represents our energetic, passionate and driven people who are committed to service excellence.

The CIB brand promise is "Knowing your world, we offer insurance done properly in a personalised way". To achieve this brand promise, CIB will always:

> Strive for excellence by repeatedly raising our standards
> Leverage technology to add value and improve services to our broker network
> Partner with like-minded brokers to provide superior outcomes for our mutual clients
> Achieve consistent growth for our shareholders

Values

We aim to become a renowned brand in the marketplace, with a reputation for honesty, innovation, great response times, reliability and trustworthiness.

Our values are governed by our behavioural and attitudinal traditions, which are entrenched in our culture of ‘how can we make this work for you?' Squeeze every drop out of what we are and you will find a highly concentrated mixture of positive people who are reliable, caring and driven. Through passion, integrity and excellence, we aim to offer more personalised, bespoke solutions to our valued broker network.

These values form an essential part of our business and dictate our moral standing.

Our support structure - insurance carrier

CIB is underwritten by Guardrisk Insurance Company Limited. Our partnership with Guardrisk provides peace of mind for CIB’s brokers that their clients’ short term insurance policies are in safe hands.

If you require more information or would like us to put you in touch with a broker in your area, please click here. Your CIB broker can assist you in obtaining a quote for any of your personal or commercial insurance needs.

Compliance

Here at CIB we ensure that all our relationships are represented in our brokers and clients best interests. We strive to ensure that when individuals have the responsibility to represent another person, no clashes between professional obligations and personal interests arise.

Click below for the CIB Conflict of Interest Management Policy.

© 2017 CIB (Pty) Ltd is an Authorised Financial Services Provider (FSP No. 8425). Underwritten by Guardrisk Insurance Company Limited (FSP No. 75)

15E Riley Road, Riley Road Office Park, Bedfordview, 2008. Private Bag x1600, Bedfordview, 2008. Tel: +27 (0)11 455 5101, Fax: +27 (0)11 455 5202

© 2017 CIB (Pty) Ltd

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